ServiceNow Specialist
Contract
Riyadh
Posted 9 months ago
A ServiceNow Developer plays a crucial role in designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. This professional collaborates with various stakeholders, including business analysts, system administrators, and end-users, to understand and translate business needs into efficient and effective ServiceNow solutions.
- Design, develop, and implement ServiceNow solutions based on business requirements.
- Customize and configure the ServiceNow platform to enhance its functionality.
- Develop and maintain custom applications, modules, and integrations within the ServiceNow ecosystem.
- Work closely with business analysts and end-users to gather and understand requirements.
- Collaborate with cross-functional teams to ensure seamless integration of ServiceNow solutions with other systems
and processes. - Configure and customize ServiceNow modules using scripting languages such as JavaScript.
- Develop business rules, workflows, and UI policies to automate and streamline processes
- Design and develop moderately complex scripts, workflows and integrations to create custom applications in
ServiceNow. - Design and implement integrations between ServiceNow and other third-party systems.
- Work on REST and SOAP web service integrations to connect ServiceNow with external applications.
- Troubleshoot and resolve platform issues, working with technical support when necessary.
- Create and maintain comprehensive technical documentation for ServiceNow configurations, customizations, and
integrations. - Ensure that documentation is up-to-date and accessible to relevant stakeholders.
- ServiceNow certification(s) is a plus.
- Knowledge of ITIL processes and best practices.
- Proficiency in JavaScript, XML, HTML, and other scripting languages.
- Proven experience as a ServiceNow Developer, with a strong understanding of ServiceNow architecture and
components